At Echo, we pride ourselves on being good corporate citizens. It is inherent in our values of “Do What’s Right” and “Better Is the Only Option.” We serve the community, provide exceptional service to our clients and carriers, act as responsible stewards of the environment, and emphasize the safety and security of our employees. These are the principles we are committed to upholding each and every day.

We value diversity and inclusion in the workplace and seek to create an environment that embraces different perspectives and experiences. We continue to make strides by expanding initiatives such as our Diversity & Inclusion Committee, an employee resource group (ERG) that advocates for equity and equality both in and out of the workplace. Additionally, through Company-supported giving programs and various ERGs like our Echo Gives group, we serve our communities and provide our employees with opportunities to give back to the places where we live and work.

Echo supports various sustainability initiatives and demonstrates this through our partnership with the U.S. Environmental Protection Agency’s (EPA) SmartWay® Transport Program and by maintaining an environmental management system in compliance with ISO 14001:2015 standards. We continuously seek ways to reduce our carbon footprint, including efforts within Echo’s offices to eliminate single-use plastics, support recycling initiatives, and mitigate carbon emissions with contributions to carbon-neutral funds.  

Echo’s Code of Ethics and Business Conduct, Safety, and Security Policy aims to create a safe environment for our employees, empowering them through training and development. We seek the best from our employees, which in turn, reinforces the value Echo provides to our clients and carriers.

The year 2020 was unlike any other, with a global pandemic leading to severe macroeconomic implications. Through it all, we remained resilient and prioritized the health and safety of our team members while maintaining our commitments to our clients and carriers. We have enabled a fully remote workforce, replicating the technology capabilities of our office and ensuring continuity of services.

I am proud to present our first sustainability report, which includes the key issues from our materiality assessment and provides additional commentary on topics that are key to our operations and are of strategic significance. We hope to use this report as a baseline for our ESG performance and build upon these matters in future years to show our progress and commitment to ESG Matters.

Doug Waggoner
Chairman of the Board and CEO

ESG Report 2019