In a year that has challenged the resilience of businesses across the globe, our team at Echo Global Logistics was able to meet those challenges through our core values – and one in particular, “Carry the Load Together.”

As we prioritized the health and safety of our workforce in dealing with the pandemic, we also kept our commitments to our clients and carriers. This is largely attributed to a seamless transition to remote work and making resources available to every employee across all our offices. We led a coordinated effort between our operations business units, technology, and back-office functions.

The year 2020 was marked by a renewed call for social justice, diversity, equity, and inclusion in the workplace, resulting from the murder of George Floyd. We heeded that call and took a thoughtful approach to strengthening our diversity and inclusion initiatives.

Our executive team at Echo engaged Diversity, Equity, & Inclusion (DEI) consultants to understand our current state, offered training on unconscious bias to our workforce, and reinvigorated our internal business resource groups to focus on DEI initiatives. We created a role – Head of Diversity, Equity, & Inclusion – and brought on board an experienced executive to lead us through change.

In addition, we committed to building on our sustainability initiatives. We developed reporting on carbon footprints for our clients and instituted additional programs internally to reduce our energy consumption. We look toward the future in finding innovative ways to engage stakeholders on climate change as well as reducing and offsetting our internal carbon footprint.

While the report primarily covers our operations and results from 2020 as a public company, in November 2021, The Jordan Company acquired Echo. As a result of this transaction, Echo became a private company, resulting in changes to our governance structure. Where applicable, we’ve provided additional commentary on subsequent events from 2021.

We’re proud of our response in the face of a global pandemic – continuing to serve our clients while making progress on our commitments. DEI is a way of seeing and engaging with the world, and as such, we detail these efforts as part of our 2020 ESG report. We hope you find this report insightful.

Sincerely,
Doug Waggoner
Chairman of the Board and CEO