At Echo, we foster a culture that promotes continuous learning, innovation, and personal development.  Apply today and grow with Echo!  

Echo Global Logistics has a dynamic, fast-paced environment, and consequently offers an excellent opportunity for leadership, creativity, and personal success. A high degree of responsibility and accountability for decisions made is key to taking further steps along an attractive career path.

Responsibilities: 

  • Responsible for technology infrastructure, cloud, data center, operations, end user computing, and security 

  • Lead teams responsible for all aspects of infrastructure, operations, and security 

  • Develop and manage a comprehensive security program to ensure the safety and security of Echo’s digital assets and employee data  

  • Recruit, manage, and structure your teams for each component of technical operations 

  • Ensure teams tightly collaborate with Business, Integrations, Software Engineering, and Product organizations 

  • Develop a collaborative culture that includes open communication, rapid delivery and is metric driven

  • Ensure the effective implementation of open and rapid change processes 

  • Establish consistent, scalable and repeatable processes 

  • Ensure the implementation of effective disaster recovery, security, and performance  

  • Coordinate and establish strategic goals and objectives for all technical operations 

  • Build strong relationships across the Technology Leadership Team 

  • Maintain relationships with key internal and external partners to ensure harmonious service 

 

As a senior technology leader, you must have: 

  • Built and led systems engineering and operations teams before 

  • Demonstrated excellent leadership performance while under moments of stress 

  • Be able to think strategically and tactically at the same time 

  • Have implemented repeatable operational processes organizationally wide 

  • Managed too many tasks with not enough people 

  • Demonstrated ability to mentor and develop your staff 

  • A wide professional network 

 
Qualifications: 

  • Expert in operations: Site Availability, Continuous Delivery, and Site Reliability 

  • Extensive experience in transactional system infrastructures: Windows, Linux, RDBMS (SQL Server), Observability, Telecommunications, Networking, Queues, Distributed Transactions, Logs, Storage, Security 

  • Detailed knowledge of data center implementations including multi-site and hybrid-cloud (AWS) footprints 

  • Excellent written and verbal communication both in large and private settings 

 

Additional Qualifications: 

  • Understanding of Agile Service Management, Lean, and Scrum 

  • Internet protocols, HTTP/S, TCP/IP 

  • Voice and Network protocol experience, BGP, OSPF, HSRP, VOIP 

  • Storage protocol experience, SAN, FC, NFS, CIFS, HDFS 

  • Working knowledge of programming languages, such as .NET, Python, and Javascript 

  • CISSP or equivalent