Be the AR contact for all collection agencies and credit insurance company, placing accounts and following up on the status of accounts on a regular basis. This may including the pulling of documents and completing forms to file suit. This role will also include the processing of bankruptcy claims.

In office Monday – Friday at our Somerset, NJ office

Communicate daily with various collection agencies

  • Make settlement offers to customers prior to submitting to 3rd party (up to 20% off balance, or amount of collections fees).

  • Forward accounts to collection agencies, including 2nd placements

  • Track all accounts sent to collections

  • Apply checks from agencies to accounts, being sure funds are allocated to proper accounts.

  • Follow up on accounts for status

  • Complete Affidavits

  • Submit check requests to manager to file suit

  • Provide all back up needed by agencies

  • Research any client disputes/questions, responding to agency timely.

  • Liaise between agency and sales reps as needed.

  • Request write off of accounts that have been closed

  • Properly update the appropriate accounting log in Optimizer with pertinent information.

  • Provide updated and accurate reports to management as needed/requested on all accounts in collections/with claims.

Communicate with credit insurance agency

  • File an insurance claim on all accounts with balances over $10K.

  • Follow up to ensure that all paperwork/back up has been received.

  • Follow up on accounts that are not covered at 90% to inquire why.

  • Properly update the appropriate accounting log in Optimizer with pertinent information.


  • Complete proof of claim forms (including statement/invoice printing)

  • File forms with courts

  • Attach cc of forms to account

  • Request write off of accounts

  • Note accounts with bankruptcy case number & other pertinent info.

  • Track accounts via spreadsheet (Acct #, Name, Amount, Case #, When filed)


  • Review requests to increase credit limits on existing client accounts up to $25K

  • Run credit reports on new & existing clients

  • Contact bank and trade references as needed

  • Make credit decisions and recommend credit limits to management

  • Through good credit decisions, assist the company in reducing past due and bad debt receivables

  • Establish and maintain a good working relationship with our sales force

  • Run daily, weekly, and monthly reports for management as needed

Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

Roadtex, an ECHO company is an equal opportunity employer committed to diversity, inclusion, and belonging. We encourage applicants from all backgrounds to apply, including individuals with disabilities and members of underrepresented groups. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.