Jay Gustafson has been with Echo Global Logistics since March 2013 and currently serves as Echo's Executive Vice President of Brokerage Operations. In this role Jay leads Echo's Capacity, Operations, and Digital Marketplace strategy. He works closely with Echo's carrier and shipper partners, along with Echo team members, to identify areas of opportunity that focus on improved efficiency, increased capacity, and strengthened partnerships. In addition to Jay's main areas of focus, he brings a deep level of operational knowledge of North American 3PLs. Jay’s professional experience includes 15 years of senior leadership, serving most recently as Senior Vice President of Marketplace Solutions from 2019 to 2022 and previously Senior Vice President of Carrier Operations at Echo from 2013 to 2019. Prior to his time at Echo, Jay served as Director of Operations at OpenMile, which was acquired by Echo in March 2013. A leader with a unique set of skills, experience, and perspective, Jay participates in numerous industry conferences focused on brokerage service and technology. Jay holds a B.S. from Bradley University.