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Customer Service

5 Things Your 3PL Rep Should Be Doing for You

Sean Burke, Chief Commercial OfficerOct 15, 2018Shippers, Customer Service, 3PL, Technology
3PL, Transportation, Logistics, Reps

You should expect exceptional service from your third-party logistics (3PL) provider, but how do you know you’re getting it? Your 3PL representative’s main job is to help ensure your supply chain runs efficiently. However, without the right communication and technological tools, he or she might not be able to help you avoid costly or otherwise preventable disruptions. 

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