Echo Remains Ready to Help You Throughout the Coronavirus (COVID-19) Situation

At Echo Global Logistics, coronavirus (COVID-19) continues to be top of mind as we monitor developments and the impact on our clients, carriers, and employees. We would like to assure you that Echo remains fully operational, continuing to service all modes of transportation while abiding by government and health regulations. We remain committed to helping our clients and carriers effectively manage through this situation while ensuring the wellness and safety of our employees. Based on the rapidly changing environment, we thought it was appropriate to give another update on Echo’s preparedness and the current impact on the freight market.  

First, at Echo, we have implemented our Business Continuity Plan and have offered our employees a work from home option where applicable. This decision to enable widespread remote access was done with an abundance of planning, and is consistent with guidance put forth by local, state, and federal governments. The safety of our people is our primary concern. As we implement this plan, our team remains focused on the needs of our clients and carriers.  

Our proprietary technology, EchoAccelerator, allows us to continue to support our network of 35,000 clients and 50,000 carriers during this situation on a single platform. All products will remain accessible, including EchoShip, EchoDrive®, and EchoTrak. Our flexible and robust technology suite enables us to continue to provide capacity and ensures that our shippers’ supply chains remain uninterrupted.  

Turning to the subject of the current freight market, in our communication last week, we commented that freight flows had not experienced significant changes, and capacity was generally available. As of Monday, March 16, that commentary remains partially correct. We have seen a surge in demand relating to consumables. Additionally, certain shippers are experiencing delays due to a significant increase in turnover caused by massive restocking. This, combined with a modest shift in driver behavior (availability), is driving a short-term capacity crunch. We’re in unchartered territory right now, so it’s hard to say where this will ultimately go in both the short and long term. But rest assured, we are prepared to help you.  

At Echo, we recognize the important role transportation plays in delivering needed goods to our communities -- that significance is not lost on our employees, clients, and carriers.  

Lastly, all of us at Echo are here to help you manage through this situation. Please call your Echo representative if we can help.