As an International Freight Forwarding Executive, you will strive to go above and beyond customer expectations every day. Collaborating with your team, along with the Sales department, you will schedule, book, and track each shipment to its completion across all modes of international transportation (FCL, LCL Air Freight, Import & Export, Customs House Brokerage, etc.). This includes verifying timely pick-ups and deliveries, resolving issues, and approving invoices with a sense of urgency to any discrepancies.
Responsibilities:
IATA & FMC knowledge and awareness to transportation regulations
Knowledge of global currencies in pricing models
Can manage your desk daily and constantly prioritize day to day demands
Can display a sense of urgency in managing time and accomplishing tasks
Are always two steps ahead, looking for creative ways to improve old processes
Have mastered the ability to build and maintain strong internal and external customer partnerships
Possess the ability to communicate at all levels and with a wide range of personalities
Can solve any problem that’s thrown your way
Are always ready for the next challenge
Echo Global:
Values collaboration, intellectual honesty, go-getters, positive energy, and we never stop seeking ways to get better
Put our customers’ needs into everything we do
Care about your career development as much as you do
Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won’t find anywhere else
Requirements:
Have 2-4 years of International Freight Forwarding Pricing and Customer Service experience
BA/BS Degree highly preferred but not required
Proven track record handling customer issues
Ability to and proven track record to multiple tasks in a fast paced environment
Excellent communication (written/verbal) skills
Strong math and Microsoft Excel skills
Very strong written communication skills, especially in email
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Compensation
$55,000.00 per year