Bob Lynch, Claims Manager

Bob is a Claims Manager at Echo with over 22 years of experience in logistics and loss/damage claims processing. As claims manager, Robert utilizes his team to resolve client claims, coordinate with internal departments, and improve claims processing while communicating claims prevention best practices. Robert holds a Bachelor’s Degree in Business Administration from Illinois State University.

How to Notate Damages and Shortages on the Bill of Lading and Proof of Delivery


It’s much easier to win a damage or shortage claim when the proper process is followed. Correctly notating damages to the bill of lading (BOL) and proof of delivery (POD) is a good start, but there’s more you can and should do to prevent… Read more