SMB SDR Sales Manager
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
About the Role
As an SMB Sales Manager at Echo Global Logistics, you will lead a high-performing team of full-cycle sales representatives responsible for driving new business growth in the SMB segment. You’ll develop top sales talent through coaching, performance management, and execution while fostering a culture of accountability and results.
What You’ll Do
- Lead, coach, and develop a high-volume sales team to consistently achieve and exceed revenue goals.
- Drive team performance through regular coaching, pipeline reviews, performance metrics, and accountability.
- Improve sales effectiveness by coaching prospecting, discovery, objection handling, negotiation, and closing techniques.
- Monitor pipeline health and CRM accuracy to ensure disciplined sales execution and forecasting.
- Partner with sales representatives on strategic opportunities to improve win rates and accelerate revenue growth.
- Collaborate with Customer Success, Marketing, Sales Enablement, and Leadership to optimize the customer experience and sales performance.
- Support hiring, onboarding, and ongoing development of sales talent.
- Identify process improvements and share best practices to continuously elevate team performance.
Qualifications
- Minimum of 3 years of experience managing a high-volume sales team.
- Proven track record of leading teams to consistently meet or exceed sales goals.
- Strong coaching and performance management skills with the ability to develop and motivate sales professionals.
- Experience using sales metrics and KPIs to drive performance and accountability.
- Excellent communication, leadership, and organizational skills in a fast-paced environment.
Why Echo
- Competitive compensation
- Medical, Dental, Vision, Disability & Life Insurance
- 401(k) with company match
- Pet Insurance
- PTO, commuter benefits, gym membership discounts, and wellness perks
- Professional development and career advancement opportunities
- Collaborative, inclusive culture
Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.